Yako Terms and Conditions

Last Updated: 28 June 2025

1. Introduction

Welcome to yako.gb.net (“Website”, “Yako”, “we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your access to and use of our Website and gaming services. By registering an account, placing bets, or otherwise using our services, you confirm that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and Responsible Gambling Policy.

If you do not agree with any part of these Terms, you must refrain from using the Website immediately.

2. Definitions

User/Player/You: Any individual who registers or interacts with the Website.
Account: A personal profile created to access our gaming services.
Games: All betting, casino, live casino, and other gaming products offered on the Website.
Operator: The company licensed to operate Yako in the United Kingdom.
Bonus: Any promotional offer, including free bets, bonus funds, or free spins.

3. Eligibility

You must be at least 18 years old or the legal age for gambling in the United Kingdom, whichever is higher.
It is your responsibility to ensure that access to and use of the Website complies with all applicable laws in your jurisdiction.
Employees of the Operator, its affiliates, and their immediate family members are not permitted to register or participate in any games or promotions.

4. Account Registration

Only one account per person, household, device, or IP address is permitted.
You must provide accurate, complete, and current information during registration, including your full name, date of birth, address, email, and payment details.
You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
We reserve the right to verify your identity at any time by requesting documentation such as a passport, driver’s licence, or utility bill.
Accounts containing false or misleading information may be suspended or closed, and winnings forfeited.

5. Deposits and Withdrawals

Deposits:

Deposits must be made using payment methods registered in your name.
Minimum and maximum deposit limits apply as detailed in our Banking section.
We do not charge fees for deposits, although your payment provider may.
Deposits must be used solely for wagering purposes; suspicious activity may result in account suspension.

Withdrawals:

Withdrawals will be processed using the same payment method as deposits, where possible.
Minimum and maximum withdrawal limits apply and are detailed in the Banking section.
Withdrawals may be subject to verification checks, including the provision of identification documents.
We aim to process withdrawal requests promptly but are not liable for delays caused by third-party payment providers.
To withdraw your full balance and close your account, please contact Customer Support.

6. Account Activity and Dormancy

Accounts with no login activity for six consecutive months will be classified as inactive.
Inactive accounts may incur a monthly administrative fee deducted from your balance, after prior notification.
Accounts with zero balance and prolonged inactivity may be closed.
Dormant accounts may be reactivated upon request by contacting Customer Support.

7. Responsible Gambling

Yako is committed to promoting responsible gambling. We provide tools such as deposit limits, loss limits, session time limits, and self-exclusion options. If you believe you have a gambling problem, please use these tools or contact our support team for assistance.

For further information and support, please visit the BeGambleAware website.

8. Prohibited Conduct

You agree not to engage in any of the following activities:

Money laundering or any illegal financial activities;
Using bots, automated systems, or software to manipulate gameplay;
Cheating, collusion, or other forms of game manipulation;
Creating multiple accounts or sharing your account with others;
Using VPNs or proxies to circumvent geographical or other restrictions.

Violation of these rules may result in suspension or termination of your account and forfeiture of winnings.

9. Bonuses and Promotions

All bonuses and promotional offers are subject to specific terms, conditions, and wagering requirements available on the Promotions page.
Abuse of bonuses, including but not limited to multiple account use or collusion, is strictly prohibited.
The Operator reserves the right to withhold or cancel bonuses and winnings if abuse or technical exploitation is suspected.
Bonuses may be subject to expiry dates and game restrictions.

10. Fair Play and Game Integrity

All games on the Website are provided by certified software suppliers and utilise Random Number Generators (RNGs) to ensure fairness and randomness. We reserve the right to void bets or winnings if technical errors, malfunctions, or breaches of these Terms are detected.

11. Liability

Yako and its Operator accept no liability for any losses or damages arising from your use of the Website, including but not limited to technical failures, interruptions, or delays. You play entirely at your own risk. Our maximum liability is limited to the amount of your last deposit.

We are not responsible for the content or security of external websites linked from our site.

12. Data Protection and Privacy

We collect, store, and process your personal data in accordance with our Privacy Policy, using industry-standard security measures to protect your information. Please review our Privacy Policy for full details.

13. Intellectual Property

All content, trademarks, logos, and materials on the Website are owned by Yako or its licensors. You may not reproduce, distribute, or modify any content without our prior written consent.

14. Complaints and Dispute Resolution

If you have a complaint, please contact our Customer Support team. We endeavour to resolve all issues promptly and fairly. If you remain dissatisfied, you may escalate the matter to an independent Alternative Dispute Resolution (ADR) body or the UK Gambling Commission.

All complaints must be submitted in writing.

15. Changes to Terms

We reserve the right to amend these Terms at any time. Significant changes will be notified via the Website or by email. Continued use of the Website after updates constitutes acceptance of the revised Terms. We encourage you to review these Terms regularly.

16. Contact Information

If you have any questions or require assistance regarding these Terms, please contact us:

Email: [email protected]
Live Chat: Available on the Website

Yako is licensed and regulated by the UK Gambling Commission. Please gamble responsibly.